Lotte Hotel Hanoi - Hanoi
Steeped in timeless charm, Vietnam invites you on an unforgettable journey. Imagine waking up to the mist rising over the emerald waters of Halong Bay, or wandering through the lantern-lit alleys of ancient Hoi An. From the majestic French colonial architecture of Hanoi to the bustling, energetic streets of Ho Chi Minh City, this country offers an incredible contrast of past and present. Trek through the terraced rice fields of Sa Pa, explore the colossal caves of Phong Nha.
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Lotte Hotel Hanoi
No. of rooms
309
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
KO VI
9.1/10
No. of rooms
309
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
KO VI
9.1/10
Massageadditional charge
Process in place to check health of guests
Wine/champagne
Parking on site
Thermometers for guests provided by property
Safety deposit box
Guest accommodation is disinfected between stays
Outdoor pool
Outdoor pool (all year)
Physical distancing in dining areas
Parking garage
Parking
Non-smoking rooms
Car hire
Fitness/spa locker rooms
Linens, towels and laundry washed in accordance with local authority guidelines
Indoor pool
Concierge service
Nightclub/DJadditional charge
Physical distancing rules followed
Bar
Guest accommodation sealed after cleaning
Currency exchange
Restaurant
Meeting/banquet facilitiesadditional charge
Breakfast in the room
Luggage storage
Fitness classes
Hot tub/Jacuzzi
All plates, cutlery, glasses and other tableware have been sanitized
Personal trainer
Ironing serviceadditional charge
Breakfast takeaway containers
Use of cleaning chemicals that are effective against Coronavirus
Air conditioning
Sauna
Yoga classes
Fire extinguishers
24-hour front desk
Cashless payment available
Delivered food is securely covered
CCTV in common areas
Free WiFi
ATM/cash machine on site
Family rooms
WiFi
Food can be delivered to guest accommodation
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Babysitting/child servicesadditional charge
Evening entertainmentadditional charge
Internet services
Tour desk
Spa facilities
WiFi available in all areas
Fitness centre
Fruits
Fitness
Access to health care professionals
Laundryadditional charge
Key card access
Coffee house on site
Indoor pool (all year)
Kids' pool
Minimarket on site
Hand sanitizer in guest accommodation and key areas
CCTV outside property
Express check-in/check-out
Heating
Soundproof rooms
Non-smoking throughout
Swimming pool
First aid kit available
Shared lounge/TV area
24-hour security
Room service
Spa and wellness centreadditional charge
Dry cleaningadditional charge
Lift
Free parking
Business centreadditional charge
Fax/photocopyingadditional charge
Facilities for disabled guests
Smoke alarms
Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility and free parking on site.
This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre an 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive.
Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cablesatellite TV and sofa seating area. Minibar and teacoffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.
At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge.
The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.
Please note that maintenance work will be carried out and closed from first Monday of each month, the outdoor swimming pool heating system is typically operated only in Saturdays and Sundays, the operation schedule might be adjusted according to the actual weather conditions.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cablesatellite TV and sofa seating area. Teacoffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. ;
Club Junior King Suite. Offering city views, air-conditioned suites are furnished with a wardrobe, in-room safe, a flat-screen cablesatellite TV and sofa seating area and teacoffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59. - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors doeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basketup in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability) ;
Club Deluxe King Room. Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cablesatellite TV and sofa seating area and teacoffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59 - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors doeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basketup in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability) ;
Deluxe Twin Room. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as lake views. The unit offers 2 beds. ;
Club Deluxe Twin Room. Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cablesatellite TV and sofa seating area and teacoffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59 - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors doeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basketup in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability) ;
Club Junior Twin Suite. Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cablesatellite TV and sofa seating area. Teacoffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. Guests enjoy access to the Club Lounge on Floor 59. - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors doeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basketup in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability) ;
Deluxe Suite. This suite features air conditioning, view and electric kettle. Guests enjoy access to the Club Lounge on Floor 59: - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors doeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basketup in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability) ;
Premier Suite. This suite features a sofa, flat-screen TV and minibar. Guests enjoy access to the Club Lounge on Floor 59: - Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors doeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basketup in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability) ;
Junior King Suite. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. ;
Junior Twin Suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views.
