Sheraton Hanoi West - Hanoi
Steeped in timeless charm, Vietnam invites you on an unforgettable journey. Imagine waking up to the mist rising over the emerald waters of Halong Bay, or wandering through the lantern-lit alleys of ancient Hoi An. From the majestic French colonial architecture of Hanoi to the bustling, energetic streets of Ho Chi Minh City, this country offers an incredible contrast of past and present. Trek through the terraced rice fields of Sa Pa, explore the colossal caves of Phong Nha.
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Sheraton Hanoi West
No. of rooms
500
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
KO VI
8.7/10
No. of rooms
500
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
KO VI
8.7/10
Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive, and connect.
Sheraton Hanoi West features 390 modern guest rooms and suites, as well as 120 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Bright interiors, stylish essentials, and floor-to-ceiling windows are complemented by soft finishes and light wood tones to enable transformative journeys.
Situated in a quieter part of the city, Sheraton Hanoi West is just a 30-minute drive from Hanoi’s Noi Bai International Airport, ideal for travelers seeking a convenient and highly accessible place to stay.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Kid-friendly buffet
Express check-in/check-out
Sun loungers or beach chairs
Happy houradditional charge
Contactless check-in/check-out
Facial treatments
Spa and wellness centreadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa/wellness packages
Restaurant
Fitness/spa locker rooms
Key access
Head massage
Physical distancing in dining areas
Sun umbrellas
Luggage storage
Tour or class about local cultureadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Emergency cord in bathroom
Kids' meals
All plates, cutlery, glasses and other tableware have been sanitized
Airport drop offadditional charge
Guest accommodation sealed after cleaning
Saunaadditional charge
Air conditioning
Steam room
Terrace
Hot tub/Jacuzziadditional charge
Dry cleaningadditional charge
Physical distancing rules followed
Hand sanitizer in guest accommodation and key areas
Safety deposit box
Kids' pool
Breakfast takeaway containers
Non-smoking throughout
Property is cleaned by professional cleaning companies
24-hour security
Body wrap
Airport shuttle
Couples massage
Private check-in/check-out
Fitness centre
Parking on site
Concierge service
Minimarket on site
Free parking
Lift
Garden
Access to health care professionals
Car hire
Fax/photocopyingadditional charge
Trouser pressadditional charge
Private parking
Meeting/banquet facilitiesadditional charge
Bar
First aid kit available
Spa facilities
Fruitsadditional charge
Key card access
Back massage
Cashless payment available
Linens, towels and laundry washed in accordance with local authority guidelines
Airport pick upadditional charge
Thermometers for guests provided by property
Security alarm
CCTV outside property
Staff follow all safety protocols as directed by local authorities
Fire extinguishers
Lockers
Use of cleaning chemicals that are effective against Coronavirus
WiFi
Pedicure
Internet services
Full body massage
Screens or physical barriers placed between staff and guests in appropriate areas
Massageadditional charge
Cooking classadditional charge
Fitness
Pool with view
Ironing serviceadditional charge
Face masks for guests available
Themed dinner nightsadditional charge
Delivered food is securely covered
Snack bar
Coffee house on site
Parking garage
Outdoor pool (all year)
Manicure
Pool bar
Smoke alarms
Facilities for disabled guests
Process in place to check health of guests
Shuttle service
Shuttle service (additional charge)
Parking
Wine/champagneadditional charge
Beauty Services
Spa lounge/relaxation area
Neck massage
Wheelchair accessible
Currency exchange
Airport shuttle (additional charge)
Business centreadditional charge
Room service
BBQ facilitiesadditional charge
24-hour front desk
Lower bathroom sink
Laundryadditional charge
Daily housekeeping
Golf course (within 3 km)additional charge
Outdoor pool
Foot bath
Hair treatments
Food can be delivered to guest accommodation
Body scrub
Body treatments
Swimming pool
Tour desk
Family rooms
CCTV in common areas
Light therapy
Free WiFi
Foot massage
Special diet menus (on request)
Invoice provided
Guest accommodation is disinfected between stays
Non-smoking rooms
Mobile app for room service
Deluxe King Room with City View. The spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed. ;
Deluxe Twin Room with City View. The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This double room provides parquet floors, a flat-screen TV and city views. The unit has 2 beds. ;
Premier King Room with City View. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This double room features parquet floors, a flat-screen TV and city views. The unit offers 1 bed. ;
Premier Twin Room with City View. The spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This double room features parquet floors, a flat-screen TV and city views. The unit offers 2 beds. ;
King Studio Club with City View. The studio features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The studio has parquet floors, a seating area with a flat-screen TV, executive lounge access, a dining area as well as city views. The unit has 1 bed. ;
One-Bedroom Suite. The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a dining area as well as city views. The unit offers 1 bed. ;
Club Level King Room with City View. The spacious double room provides air conditioning, executive lounge access, as well as a private bathroom featuring a bath and a shower. This double room features an electric kettle, parquet floors, a flat-screen TV and city views. The unit offers 1 bed. ;
Premium Suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, executive lounge access, a seating area, an electric kettle as well as city views. The unit has 1 bed. ;
Club Level Twin Room with City View. The spacious double room offers air conditioning, executive lounge access, as well as a private bathroom boasting a bath and a shower. This double room has an electric kettle, parquet floors, a flat-screen TV and city views. The unit has 2 beds. ;
Two-Bedroom Suite. The spacious double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds. ;
Executive King Suite with Sofa Bed and City View - Club Level. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, executive lounge access, a dining area, an electric kettle, as well as parquet floors. The unit offers 1 bed. ;
Three-Bedroom Suite with City View. The spacious double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The double room features a seating area, a dining area, an electric kettle, parquet floors and a flat-screen TV. The unit has 4 beds. ;
Presidential King Suite with Sofa bed and City View. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, executive lounge access, a dining area, an electric kettle, as well as parquet floors. The unit offers 1 bed.
